Christle McDonald did an great task! She was particularly beneficial, answered all our questions and really well-informed. Priced matched the products we observed on line and manufactured guaranteed we got exactly what we wished!
Jennifer was exceptional assistance. She labored with me to permit me to own just what I needed. Wonderful job
If I could leave zero stars I'd personally. We acquired a couch in July and we’re given the effect we were being taking it home that working day. The sales lady gave us a price and reported “as is these days” asked about pick up or delivery and we mentioned we might just return and pick it up. We were not advised that it was being ordered right up until once they took the payment and explained to us there were no refunds and that it would be three-twelve weeks. While irritated, we said okay and signed the for the wait around. Not once in the course of our wait around ended up we at any time contacted with any updates to the couch. The sole updates we bought ended up People we specially called about. 14 months after purchasing, we went in to the store and were being advised that it had been on target. Exciting, due to the fact on the right track would've intended at newest it would have arrived 2 months ago. We ended up given a different arrival day and advised that it absolutely was to the truck. That date was then pushed back 3 more times ahead of we eventually canceled the buy. Throughout our wait around, I contacted the store a number of occasions, and 2 times had asked to talk with a supervisor.
My partner and I purchased more than $15,000 worth of furniture from these people today (Ashley Cottman Ave) we have been explained to the many matters we needed to hear that any one would desire to hear when obtaining furniture we specifically went more than the return or exchange policy to the mattress we used above $2000 on only a mattress alone. We were being explained to if we’re not happy with the mattress we could exchange it, the first time It could be free of charge the second we'd just really have to pay for Restocking payment we went to exchange the mattress they explained to us we needed to keep the mattress we didn’t like for thirty days really troublesome mainly because wholesaler furniture that mattress was terrible so we had to sleep on it for thirty Just after 30 times, we were being advised we will Trade it for another mattress, but we experienced to pay for the restocking rate and immediately after this we could not Trade it and only for the report, this was our to start with exchange mattress is something which is vital in case you’re looking to truly feel totally happy with a mattress, they’re only gonna let you change.
On entering we inquired about supply in excess of 100 miles away. Sales associate educated us that they do not produce that much and we would need to pick up. We stated we want shipping and put in place so would in all probability have to uncover an ashley closer, which remains around one hundred miles away.
The last few weeks I are to 3 various furniture stores, and found the service at Ashley was superior along with the quality of furniture and choices they'd in the store. I will undoubtedly obtain furniture from Ashley’s once more And that i’m happy to acquire this service and store in North Platte! Ashley @ Ashley’s customer service was also unmatched
Rickey was incredibly practical and Qualified. Would absolutely propose family and friends to shop this location.
The twelve months came and no furniture. I identified as them and was advised we were being te acquire the furniture in 2 to three months. That didn't occur so I identified as again and much like now I used to be told we ended up put off for one more month. Right now I known as and was informed we ended up out furniture furniture shops until the final Component of July or the 1st part of August.
Jennifer Brown helped us pick out new loved ones room furniture and what good aid she was! We by no means felt rushed or pressured and Certainly Like the pieces!! The shipping crew was super Specialist and designed certain we were being contented with our purchase.
Michelle was a great deal of assist, we experienced a great to start with time encounter with them. Experienced, friendly and Skilled. We would gladly do organization again esp. if Michelle is there to help you us.
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Michelle was extremely helpful in helping me discover a new mattress. Everyone was extremely welcoming, along with the environment was so great to be in.
As the company started to pick up around the miscommunication, it issued a brief clarification on X, previously referred to as Twitter.
Returned for the store For added buys. Was assisted by Laniya. She was an awesome assistant. She was incredibly experienced in regards to the goods and best furniture was ready to answer all my queries. She did not force me to purchase any certain products and gave me a good amount of time to help make a call. I'd highly advocate this store and assistant atwood outdoor furniture to All people.